Biosero is Moving into Europe and with BIG Plans for Early 2015!
With growing interest in our company from international companies and the installation of large integrations in some of those facilities, Biosero has decided that it is in the best interest of not only the company, but our customers to have Service Managers available locally. Currently, we have staffed a Service Manager, Tim Tran, in Taiwan to meet the needs of those customers in Asia in a faster and more efficient manner than could be effectively addressed by a North American Service Manager. It is Biosero’s goal to be responsive to customers and their needs and if it means that such accommodations are required, Biosero is prepared to step up to the requirement.
Beginning in Early 2015, one of our staff programmers will be relocating to the United Kingdom to monitor and attend to a large integration which will be installed in late 2014 at a large pharmaceutical company. The relocation comes in response to the request for an available staff member by the purchasing company. Biosero will be sending Andrew St. Yves to be available for any service related issues, preventative maintenance and troubleshooting related to the large custom integration. It is Biosero’s intention that Andrew will maintain the integration on a regular basis as well as any other installations in the UK during his long-term relocation.
As of now, these are the plans within the company, but these plans are not limited. Biosero is devoted to meeting the needs of our customers and if those needs require staffing on-site or in a closer geographic presence than currently, Biosero will make the efforts and adjustments needed to meet the needs of our customers.
In addition to the Service Team Members being located near the custom integrations, we have dedicated Sales Team Members for both Asia and Europe – available to assist those in the associated regions to ‘Engineer Their Solution for Science’ and in an effort to offer a seamless experience for the duration of the sales process and beyond.
For More Information about our efforts Globally, contact us at firstname.lastname@example.org.