Spectrum Labs [Phoenix, AZ] Offers Insight About Business with Biosero
Part of our management team recently travelled to Phoenix, Arizona to visit Spectrum Labs, a long-time customer, and to learn more about their experience, their applications and how our solutions have impacted their daily tasks. We spoke with CEO, Mervyn Levin and Lab Manager, Olga Romvari – read on to hear more about their experience:
What was automation in your laboratory like before you started working with Biosero?
‘Everything in our laboratory was manual – it was time extensive and the accuracy was lacking.’
What about Biosero stood out to you among the competition?
’10 years ago, we were in search of a specific automation solution – every company I spoke with told me it wasn’t possible. Tom Gilman, however, did what others said they couldn’t – he automated the system…he offered the solution we were in search of…he engineered an answer for our problem – Tom is a brilliant mind.’
Were you able to increase your productivity or expand your workload as a result of purchasing from Biosero?
‘For our newest automated system, our workload increased and we sought an automated solution. Once the automation was in place, we were able to meet the demands of our workload and re-assign lab assistants to other tasks – our efficiency and capabilities increased.’
What about Biosero [company, products, services] stood out to you among the competition?
Biosero can provide all the solutions – everything is encompassed into one company’
In the future, when you are in search of a new automated solution, will you consider Biosero?
‘I won’t consider any other company. We don’t shop around, we go directly to Biosero, the sales and engineering team offer us the solution and we purchase – there is loyalty associated with Biosero.’
Looking back, would you do anything differently?
‘No, but moving forward we plan for more integrated automation.’
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